simple web templates

QQI Level 5 Courses

High Quality English Speaking Course

Learn English in Kinsale

This course is designed for students, where English is not their first language. We focus on effective communication and include comprehensive work on grammar, vocabulary, pronunciation, and the skills of listening, speaking, reading and writing. 

New vocabulary plays a huge role in this course and our expert teachers ensure that you are prepared for work or furthering your education, as you will be better able to use English more accurately, effectively and with more confidenc.

We welcome all nationalities to our hugely diverse college campus to improve your English!


Course Code:5M2071 - QQI Level 5 Certificate in Contact Centre Operations
Entry requirements:1. Leaving Certificate or equivalent. For mature applicants appropriate experience will be considered
in lieu of formal qualifications.
2. All applicants will be required to attend an interview
3. An offer of a place on this course means the applicant has met the minimum
entry requirements set out here and satisfactory presentation at interview
Course Duration:1 year
Commencement Date:September 2019
Course Co-Ordinator: Ms. Liz Moynihan
Contact information:info@kinsalecollege.ie

About the Course

This course is designed for students from overseas who wish to improve their English skills in speaking, writing, listening and reading. Students will improve their grammar, vocabulary and pronunciation.

They will guidance on the use of speaking in everyday situations and improve spoken and written fluency through expressing themselves in small group discussions.

Ideal for students who wish to gain employment or progress into further education and third level in Ireland.

Module Info & Codes

English as a Second Language: 5N1632 
Contact Centre Skills: 5N1361
Customer Service: 5N0972
Work Experience: 5N1356
Communications: 5N0690
Information & Administration 5N1389
Word Processing: 5N1358
Intercultural Studies 5N5

How to Apply & Application Deadline

Applications for all our courses will be available on the website and in the college from the first week in January 2019 for all courses commencing in September 2019.

Interviews will be held for all courses later in the year generally in May/June. To apply, simply download an application form and forward to the College.

Tab heading 4

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque quis quam in risus pulvinar ultrices eget non sem. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae proin accumsan odio.

Tab heading 5

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque quis quam in risus pulvinar ultrices eget non sem. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae proin accumsan odio.

Tab heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque quis quam in risus pulvinar ultrices eget non sem. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae proin accumsan odio.

Watch more Kinsale College movies

1

Career Opportunities

Our Career Network

Customer service, contact/call centres, receptionists, and administration positions requiring bi-/multilingual skilled individuals with an awareness of good customer service and excellent telephone technique.

2

Further Studies

Opportunities

Kinsale College QQI Level 6 Certificate in Business 6M4985.

Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS) and Tralee IT for Kinsale College students. 

3

Work Placement/Experience

Workplacement

Participants will be required to undertake 10 days of work placement in a suitable area. The College will assist participants in identifying suitable placements.


See all our QQI Level 5 Courses

FOLLOW US

No CAO points requirement!