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QQI (FETAC) Level 5 Courses

No CAO points requirement!

ENROL NOW for September 2017

English as a Second Language for International Students & IT

This course is designed for students, where English is not their first language. It will fully prepare them for the world of work. There is also a focus on IT skills which is essential in securing employment.

Course Code:5M2071 - QQI Level 5 Certificate in Contact Centre Operations
Entry requirements:1. Leaving Certificate or equivalent. For mature applicants appropriate experience will be considered
in lieu of formal qualifications.
2. All applicants will be required to attend an interview
3. An offer of a place on this course means the applicant has met the minimum
entry requirements set out here and satisfactory presentation at interview
Course Duration:1 year
Commencement Date:September 2017
Course Co-Ordinator: Ms. Liz Moynihan
Contact information:info@kinsalecollege.ie

About the Course

This course is designed for students, where English is not their first language. It will fully prepare them for the world of work.

There is also a focus on IT skills which is essential in securing employment.

Students will have access to a state of the art language laboratories where fluency in English will be the main focus of the course.

Module Info & Codes

Contact Centre Skills: 5N1361
Customer Service: 5N0972
Work Experience: 5N1356
Communications: 5N0690
English as a Second Language: 5N1632
The Internet: 5N1611
Word Processing: 5N1358
Spreadsheet Methods: 5N1977 

How to Apply & Application Deadline

Applications for all our courses will be available on the website and in the college from 1st week in January 2017 for all courses commencing in September 2017.

Interviews will be held for all courses later in the year generally in May/June. To apply, simply download an application form and forward to the College.

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1

Career Opportunities

Our Career Network

Customer service, contact/call centres, receptionists, and administration positions requiring bi-/multilingual skilled individuals with an awareness of good customer service and excellent telephone technique.

2

Further Studies

Opportunities

Kinsale College QQI Level 6 Certificate in Business 6M4985.

Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS) and Tralee IT for Kinsale College students. 

3

Work Placement/Experience

Workplacement

Participants will be required to undertake 10 days of work placement in a suitable area. The College will assist participants in identifying suitable placements.


See all our QQI (FETAC) Level 5 Courses

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No CAO points requirement!

ENROL NOW for September 2017