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Cursos QQI Nivel 5

Learn English in Kinsale

Este curso está diseñado para estudiantes cuyo primer idioma no es el inglés. Está enfocado para que el alumno/estudiante desarrolle una comunicación efectiva y para ello incluimos /llevamos a cabo un trabajo integral en gramática, vocabulario, pronunciación y en las habilidades de escuchar, hablar, leer y escribir.

La introducción de nuevo vocabulario juega un papel muy importante en este curso y nuestros profesores se aseguran/se encargan de que los alumnos tengan un nivel de inglés adecuado para trabajar o mejorar su educación y puedan usarlo de manera más precisa, efectiva y con más confianza.

¡Todas las nacionalidades son bienvenidas a nuestro campus universitario, caracterizado por su diversidad, para mejorar su inglés!

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Course Code:5M2071 - QQI Level 5 Certificate in Contact Centre Operations
Entry requirements:1. Leaving Certificate or equivalent. For mature applicants appropriate experience will be considered
in lieu of formal qualifications.
2. All applicants will be required to attend an interview
3. An offer of a place on this course means the applicant has met the minimum
entry requirements set out here and satisfactory presentation at interview
Course Duration:1 year
Commencement Date:September 2019
Course Co-Ordinator: Ms. Liz Moynihan
Contact information:info@kinsalecollege.ie

About the Course

This course is designed for students from overseas who wish to improve their English skills in speaking, writing, listening and reading. Students will improve their grammar, vocabulary and pronunciation.

They will guidance on the use of speaking in everyday situations and improve spoken and written fluency through expressing themselves in small group discussions.

Ideal for students who wish to gain employment or progress into further education and third level in Ireland.

Module Info & Codes

English as a Second Language: 5N1632 
Contact Centre Skills: 5N1361
Customer Service: 5N0972
Work Experience: 5N1356
Communications: 5N0690
Information & Administration 5N1389
Word Processing: 5N1358
Intercultural Studies 5N5

How to Apply & Application Deadline

Applications for all our courses will be available on the website and in the college from the first week in January 2019 for all courses commencing in September 2019.

Interviews will be held for all courses later in the year generally in May/June. To apply, simply download an application form and forward to the College.

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Career Opportunities

Our Career Network

Customer service, contact/call centres, receptionists, and administration positions requiring bi-/multilingual skilled individuals with an awareness of good customer service and excellent telephone technique.

2

Further Studies

Opportunities

Kinsale College QQI Level 6 Certificate in Business 6M4985.

Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS) and Tralee IT for Kinsale College students. 

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Work Placement/Experience

Workplacement

Participants will be required to undertake 10 days of work placement in a suitable area. The College will assist participants in identifying suitable placements.


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Cursos QQI Nivel 5